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The Mayfield Handbook of Technical & Scientific Writing
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Section 1.4.1

Audience Types and Level of Expertise

Determine your audience's needs by assessing their expertise and their purpose in reading the document. Effective technical writing recognizes several types of readers, reflecting different levels of expertise:

experts

technicians

managers

laypersons

as well as mixed audiences, composed of one or more of the listed groups.

Vary your organization, density of information, and emphasis to meet the your audience's purpose in reading the document and their level of expertise. See Document Density.

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