The puzzle answers are as follows:
ANGORA
SMILEY
SOURCE
DRUGGY
QUEUER
The SureType keyboard, which is clued by the flavortext, is an implementation of a QWERTY keyboard used on some Blackberry smartphones, in which most keys have two adjacent letters on them: so QW are on a single key, as are ER, TY, and so on.
For each of the puzzle answers, there is one other word that could be spelled with the same set of keystrokes on a SureType keypad:
ANGORA → ABHORS SMILEY → AMULET SOURCE → APIECE DRUGGY → FRIGHT QUEUER → WIRIER
Enter these new words into the blanks in alphabetical order, and extract the indicated letters in the indicated order; this spells TELEGRAPH SWITCH, which is the metapuzzle answer.