In the original configuration, some of the pentominoes can be flipped over to form the following two grids:
In the first grid, there are words hidden in the grid Boggle-style, such as "CELTICS", "RED SOX", "POPS" (and perhaps others) all of which clue BOSTON.
The other side, if read in a spiral, says: "COMMON NAME FOR INSTITUTE OF HIGHER LEARNING THAT INCLUDES GRAD SCHOOL". That clues UNIVERSITY
The answer is, therefore, BOSTON UNIVERSITY.