Urban,
Glen L., Bruce Weinberg and John R. Hauser (1996), "Premarket
Forecasting of Really-New Products," Journal of Marketing,
60,1, (January), 47-60. Abstracted in the Journal of Financial
Abstracts, 2, 23A, (June) 1995. Winner of 1996 MSI Award for the
most significant contribution to the advancement of the practice
of marketing.
The authors
illustrate how a firm can face the challenge of forecasting
consumer reaction for a really-new product. For the case of
an electric vehicle, the authors describe how one firm combines
managerial judgment and state-of-the-art market measurement
to determine whether (1) the really-new product would be a viable
business venture at its target launch date, (2) the firm should
plan for improvements in technology that would reduce price
and/or increase benefits enough so that the business venture
would be profitable, or (3) the firm should stop development.
The new market measurement system combines existing methods
with a multimedia virtual-buying environment that conditions
respondents for future situations, simulates user experience,
and encourages consumers to actively search for information
on the product. The authors comment on the advantages and disadvantages
of the methodology and summarize the lessons they have learned
from this application.