An ontology of some process knowledge from the MIT Process Handbook.
Process
A process
Exception
A violation of an inter-agent dependency (i.e. commitment)
Exception Handler
A process that deals with exceptions
system commitment violation
Violations of commitments made by the system operator to create an
environment well-suited to the task at hand.
agent commitment violation
Violations of commitments agents make to each other.
infrastructure commitment violation
Violations of commitments made by the infrastructure to provide
Dependable communication and computation.
collusion between contractor (ex. buyer) and matchmaker (ex. auctioneer)
contractor (buyer) violates commitments
subcontractor (seller) violates commitments
find exception
fix exception
anticipate exception
detect exception
resolve exception
avoid exception