=================== 92-1168.ZS.filt ============================ NOTE: Where it is feasible, a syllabus (headnote) will be released, as is being done in connection with this case, at the time the opinion is issued. The syllabus constitutes no part of the opinion of the Court but has been prepared by the Reporter of Decisions for the convenience of the reader. See United States v. Detroit Lumber Co., 200 U. S. 321, 337. SUPREME COURT OF THE UNITED STATES Syllabus HARRIS v. FORKLIFT SYSTEMS, INC. certiorari to the united states court of appeals for the sixth circuit No. 92-1168. Argued October 13, 1993-Decided November 9, 1993 Petitioner Harris sued her former employer, respondent Forklift Systems, Inc., claiming that the conduct of Forklift's president toward her constituted ``abusive work environment'' harassment because of her gender in violation of Title VII of the Civil Rights Act of 1964. Declaring this to be ``a close case,'' the District Court found, among other things, that Forklift's president often insulted Harris because of her gender and often made her the target of unwanted sexual innuendos. However, the court concluded that the comments in question did not create an abusive environment because they were not ``so severe as to . . . seriously affect [Harris'] psychological well-being'' or lead her to ``suffe[r] injury.'' The Court of Appeals affirmed. Held: To be actionable as ``abusive work environment'' harassment, conduct need not ``seriously affect [an employee's] psychological well-being'' or lead the plaintiff to ``suffe[r] injury.'' Pp. 3-6. (a) The applicable standard, here reaffirmed, is stated in Meritor Savings Bank v. Vinson, 477 U. S. 57: Title VII is violat- ed when the workplace is permeated with discriminatory behavior that is sufficiently severe or pervasive to create a discriminatorily hostile or abusive working environment, id., at 64, 67. This standard requires an objectively hostile or abusive environment- one that a reasonable person would find hostile or abusive-as well as the victim's subjective perception that the environment is abusive. Pp. 3-5. (b) Whether an environment is ``hostile'' or ``abusive'' can be determined only by looking at all the circumstances, which may include the frequency of the discriminatory conduct; its severity; whether it is physically threatening or humiliating, or a mere offensive utterance; and whether it unreasonably interferes with an employee's work performance. The effect on the employee's psychological well-being is relevant in determining whether the plaintiff actually found the environment abusive. But while psychological harm, like any other relevant factor, may be taken into account, no single factor is required. Pp. 5-6. (c) Reversal and remand are required because the District Court's erroneous application of the incorrect legal standard may well have influenced its ultimate conclusion that the work environ- ment was not intimidating or abusive to Harris, especially given that the court found this to be a ``close case.'' P. 6. 976 F. 2d 733, reversed and remanded. O'Connor, J., delivered the opinion for a unanimous Court. Scalia, J., and Ginsburg, J., filed concurring opinions. =================== 92-1168.ZO.filt ============================ NOTICE: This opinion is subject to formal revision before publication in the preliminary print of the United States Reports. Readers are requested to notify the Reporter of Decisions, Supreme Court of the United States, Wash- ington, D.C. 20543, of any typographical or other formal errors, in order that corrections may be made before the preliminary print goes to press. SUPREME COURT OF THE UNITED STATES -------- No. 92-1168 -------- TERESA HARRIS, PETITIONER v. FORKLIFT SYSTEMS, INC. on writ of certiorari to the united states court of appeals for the sixth circuit [November 9, 1993] Justice O'Connor delivered the opinion of the Court. In this case we consider the definition of a discrimina- torily -abusive work environment- (also known as a -hos- tile work environment-) under Title VII of the Civil Rights Act of 1964, 78 Stat. 253, as amended, 42 U. S. C. 2000e et seq. (1988 ed., Supp. III). I Teresa Harris worked as a manager at Forklift Systems, Inc., an equipment rental company, from April 1985 until October 1987. Charles Hardy was Forklift's president. The Magistrate found that, throughout Harris' time at Forklift, Hardy often insulted her because of her gender and often made her the target of unwanted sexual innuendos. Hardy told Harris on several occasions, in the presence of other employees, -You're a woman, what do you know- and -We need a man as the rental manager-; at least once, he told her she was -a dumb ass woman.- App. to Pet. for Cert. A-13. Again in front of others, he suggested that the two of them -go to the Holiday Inn to negotiate [Harris'] raise.- Id., at A-14. Hardy occasionally asked Harris and other female employees to get coins from his front pants pocket. Ibid. He threw objects on the ground in front of Harris and other women, and asked them to pick the objects up. Id., at A-14 to A-15. He made sexual innuendos about Harris' and other women's clothing. Id., at A-15. In mid-August 1987, Harris complained to Hardy about his conduct. Hardy said he was surprised that Harris was offended, claimed he was only joking, and apologized. Id., at A-16. He also promised he would stop, and based on this assurance Harris stayed on the job. Ibid. But in early September, Hardy began anew: While Harris was arranging a deal with one of Forklift's customers, he asked her, again in front of other employ- ees, -What did you do, promise the guy . . . some [sex] Saturday night?- Id., at A-17. On October 1, Harris collected her paycheck and quit. Harris then sued Forklift, claiming that Hardy's conduct had created an abusive work environment for her because of her gender. The United States District Court for the Middle District of Tennessee, adopting the report and recommendation of the Magistrate, found this to be -a close case,- id., at A-31, but held that Hardy's conduct did not create an abusive environment. The court found that some of Hardy's comments -offended [Harris], and would offend the reasonable woman,- id., at A-33, but that they were not -so severe as to be expected to seriously affect [Har- ris'] psychological well-being. A reasonable woman manager under like circumstances would have been offended by Hardy, but his conduct would not have risen to the level of interfering with that person's work performance. -Neither do I believe that [Harris] was subjectively so offended that she suffered injury . . . . Although Hardy may at times have genuinely offended [Har- ris], I do not believe that he created a working envi- ronment so poisoned as to be intimidating or abu- sive to [Harris].- Id., at A-34 to A-35. In focusing on the employee's psychological well-being, the District Court was following Circuit precedent. See Rabidue v. Osceola Refining Co., 805 F. 2d 611, 620 (CA6 1986), cert. denied, 481 U. S. 1041 (1987). The United States Court of Appeals for the Sixth Circuit affirmed in a brief unpublished decision. We granted certiorari, 507 U. S. (1993), to resolve a conflict among the Circuits on whether conduct, to be actionable as -abusive work environment- harassment (no quid pro quo harassment issue is present here), must -seriously affect [an employee's] psychological well- being- or lead the plaintiff to -suffe[r] injury.- Compare Rabidue (requiring serious effect on psychological well- being); Vance v. Southern Bell Telephone & Telegraph Co., 863 F. 2d 1503, 1510 (CA11 1989) (same); and Downes v. FAA, 775 F. 2d 288, 292 (CA Fed. 1985) (same), with Ellison v. Brady, 924 F. 2d 872, 877-878 (CA9 1991) (rejecting such a requirement). II Title VII of the Civil Rights Act of 1964 makes it -an unlawful employment practice for an employer . . . to discriminate against any individual with respect to his compensation, terms, conditions, or privileges of employ- ment, because of such individual's race, color, religion, sex, or national origin.- 42 U. S. C. 2000e-2(a)(1). As we made clear in Meritor Savings Bank v. Vinson, 477 U. S. 57 (1986), this language -is not limited to `eco- nomic' or `tangible' discrimination. The phrase `terms, conditions, or privileges of employment' evinces a con- gressional intent `to strike at the entire spectrum of disparate treatment of men and women' in employment,- which includes requiring people to work in a discrimin- atorily hostile or abusive environment. Id., at 64, quot- ing Los Angeles Dept. of Water and Power v. Manhart, 435 U. S. 702, 707, n. 13 (1978) (some internal quota- tion marks omitted). When the workplace is permeated with -discriminatory intimidation, ridicule, and insult,- 477 U. S., at 65, that is -sufficiently severe or pervasive to alter the conditions of the victim's employment and create an abusive working environment,- id., at 67 (in- ternal brackets and quotation marks omitted), Title VII is violated. This standard, which we reaffirm today, takes a middle path between making actionable any conduct that is merely offensive and requiring the conduct to cause a tangible psychological injury. As we pointed out in Meritor, -mere utterance of an . . . epithet which engen- ders offensive feelings in a employee,- ibid. (internal quotation marks omitted) does not sufficiently affect the conditions of employment to implicate Title VII. Con- duct that is not severe or pervasive enough to create an objectively hostile or abusive work environment-an envi- ronment that a reasonable person would find hostile or abusive-is beyond Title VII's purview. Likewise, if the victim does not subjectively perceive the environment to be abusive, the conduct has not actually altered the con- ditions of the victim's employment, and there is no Title VII violation. But Title VII comes into play before the harassing conduct leads to a nervous breakdown. A discrimina- torily abusive work environment, even one that does not seriously affect employees' psychological well-being, can and often will detract from employees' job performance, discourage employees from remaining on the job, or keep them from advancing in their careers. Moreover, even without regard to these tangible effects, the very fact that the discriminatory conduct was so severe or pervasive that it created a work environment abusive to employees because of their race, gender, religion, or national origin offends Title VII's broad rule of work- place equality. The appalling conduct alleged in Meritor, and the reference in that case to environments -`so heavily polluted with discrimination as to destroy com- pletely the emotional and psychological stability of mi- nority group workers,'- supra, at 66, quoting Rogers v. EEOC, 454 F. 2d 234, 238 (CA5 1971), cert. denied, 406 U. S. 957 (1972), merely present some especially egre- gious examples of harassment. They do not mark the boundary of what is actionable. We therefore believe the District Court erred in rely- ing on whether the conduct -seriously affect[ed] plain- tiff's psychological well-being- or led her to -suffe[r] injury.- Such an inquiry may needlessly focus the fact- finder's attention on concrete psychological harm, an ele- ment Title VII does not require. Certainly Title VII bars conduct that would seriously affect a reasonable per- son's psychological well-being, but the statute is not limited to such conduct. So long as the environment would reasonably be perceived, and is perceived, as hostile or abusive, Meritor, supra, at 67, there is no need for it also to be psychologically injurious. This is not, and by its nature cannot be, a mathemati- cally precise test. We need not answer today all the po- tential questions it raises, nor specifically address the EEOC's new regulations on this subject, see 58 Fed. Reg. 51266 (1993) (proposed 29 CFR 1609.1, 1609.2); see also 29 CFR 1604.11 (1993). But we can say that whether an environment is -hostile- or -abusive- can be determined only by looking at all the circumstances. These may include the frequency of the discriminatory conduct; its severity; whether it is physically threatening or humiliating, or a mere offensive utterance; and whether it unreasonably interferes with an employee's work performance. The effect on the employee's psycho- logical well-being is, of course, relevant to determining whether the plaintiff actually found the environment abusive. But while psychological harm, like any other relevant factor, may be taken into account, no single factor is required. III Forklift, while conceding that a requirement that the conduct seriously affect psychological well-being is unfounded, argues that the District Court nonetheless correctly applied the Meritor standard. We disagree. Though the District Court did conclude that the work environment was not -intimidating or abusive to [Har- ris],- App. to Pet. for Cert. A-35, it did so only after finding that the conduct was not -so severe as to be ex- pected to seriously affect plaintiff's psychological well-be- ing,- id., at A-34, and that Harris was not -subjectively so offended that she suffered injury,- ibid. The District Court's application of these incorrect standards may well have influenced its ultimate conclusion, especially given that the court found this to be a -close case,- id., at A-31. We therefore reverse the judgment of the Court of Appeals, and remand the case for further proceedings consistent with this opinion. So ordered. =================== 92-1168.ZC.filt ============================ SUPREME COURT OF THE UNITED STATES -------- No. 92-1168 -------- TERESA HARRIS, PETITIONER v. FORKLIFT SYSTEMS, INC. on writ of certiorari to the united states court of appeals for the sixth circuit [November 9, 1993] Justice Scalia, concurring. Meritor Savings Bank v. Vinson, 477 U. S. 57 (1986), held that Title VII prohibits sexual harassment that takes the form of a hostile work environment. The Court stated that sexual harassment is actionable if it is -sufficiently severe or pervasive `to alter the condi- tions of [the victim's] employment and create an abusive work environment.'- Id., at 67 (quoting Henson v. Dundee, 682 F. 2d 897, 904 (CA11 1982)). Today's opinion elaborates that the challenged conduct must be severe or pervasive enough -to create an objectively hostile or abusive work environment-an environment that a reasonable person would find hostile or abusive.- Ante, at 4. -Abusive- (or -hostile,- which in this context I take to mean the same thing) does not seem to me a very clear standard-and I do not think clarity is at all increased by adding the adverb -objectively- or by appealing to a -reasonable person's- notion of what the vague word means. Today's opinion does list a number of factors that contribute to abusiveness, see ante, at 5, but since it neither says how much of each is necessary (an impossible task) nor identifies any single factor as determinative, it thereby adds little certitude. As a practical matter, today's holding lets virtually unguided juries decide whether sex-related conduct engaged in (or permitted by) an employer is egregious enough to warrant an award of damages. One might say that what constitutes -negligence- (a traditional jury ques- tion) is not much more clear and certain than what constitutes -abusiveness.- Perhaps so. But the class of plaintiffs seeking to recover for negligence is limited to those who have suffered harm, whereas under this statute -abusiveness- is to be the test of whether legal harm has been suffered, opening more expansive vistas of litigation. Be that as it may, I know of no alternative to the course the Court today has taken. One of the factors mentioned in the Court's nonexhaustive list-whether the conduct unreasonably interferes with an employee's work performance-would, if it were made an absolute test, provide greater guidance to juries and employers. But I see no basis for such a limitation in the language of the statute. Accepting Meritor's interpretation of the term -conditions of employment- as the law, the test is not whether work has been impaired, but whether working conditions have been discriminatorily altered. I know of no test more faithful to the inherently vague statutory language than the one the Court today adopts. For these reasons, I join the opinion of the Court. =================== 92-1168.ZC1.filt ============================ SUPREME COURT OF THE UNITED STATES -------- No. 92-1168 -------- TERESA HARRIS, PETITIONER v. FORKLIFT SYSTEMS, INC. on writ of certiorari to the united states court of appeals for the sixth circuit [November 9, 1993] Justice Ginsburg, concurring. Today the Court reaffirms the holding of Meritor Savings Bank v. Vinson, 477 U. S. 57, 66 (1986): -[A] plaintiff may establish a violation of Title VII by proving that discrimination based on sex has created a hostile or abusive work environment.- The critical issue, Title VII's text indicates, is whether members of one sex are exposed to disadvantageous terms or conditions of employment to which members of the other sex are not exposed. See 42 U. S. C. 2000e-2(a)(1) (declaring that it is unlawful to discriminate with respect to, inter alia, -terms- or -conditions- of employment). As the Equal Employment Opportunity Commission emphasized, see Brief for United States and Equal Employment Opportu- nity Commission as Amici Curiae 9-14, the adjudicator's inquiry should center, dominantly, on whether the discriminatory conduct has unreasonably interfered with the plaintiff's work performance. To show such interfer- ence, -the plaintiff need not prove that his or her tangible productivity has declined as a result of the harassment.- Davis v. Monsanto Chemical Co., 858 F. 2d 345, 349 (CA6 1988). It suffices to prove that a reasonable person subjected to the discriminatory conduct would find, as the plaintiff did, that the harass- ment so altered working conditions as to -ma[k]e it more difficult to do the job.- See ibid. Davis concerned race- based discrimination, but that difference does not alter the analysis; except in the rare case in which a bona fide occupational qualification is shown, see Automobile Workers v. Johnson Controls, Inc., 499 U. S. 187, 200-207 (1991) (construing 42 U. S. C. 2000e-2(e)(1)), Title VII declares discriminatory practices based on race, gender, religion, or national origin equally unlawful. The Court's opinion, which I join, seems to me in harmony with the view expressed in this concurring statement.