App Stats: Alan Zaslavsky on "The Consumer Assessments of Healthcare Providers and Systems (CAHPS) Survey for Medicare" 

 We hope you can join us this Wednesday, January 25 for the first  Applied Statistics Workshop  of 2012!  Alan Zaslavsky , a professor of health care policy in the  Department of Health Care Policy  at Harvard Medical School, will give a presentation entitled "The Consumer Assessments of Healthcare Providers and Systems (CAHPS) Survey for Medicare: A Review and New Findings from a Mode Experiment". A light lunch will be served at 12 pm and the talk will begin at 12.15. 

 "The Consumer Assessments of Healthcare Providers and Systems (CAHPS) Survey for Medicare: A Review and New Findings from a Mode Experiment" 
Alan Zaslavsky 
Department of Health Care Policy, Harvard Medical School 
CGIS K354 (1737 Cambridge St.) 
Wednesday, January 25th, 2012 12.00 pm 

 Abstract: 
 We assess health care quality and access in the Medicare system to inform consumer choice, foster quality improvement, monitor health plan quality, and reward high-performing plans.  The CAHPS survey has since 1997 been one of the main tools for this assessment.  In this talk, I will review some of the more interesting analyses of system quality made possible by using the CAHPS survey and some of the challenging issues in system monitoring overcoming years.  I will then describe our analyses of an experiment on the effects of survey mode on CAHPS responses, using a principal stratification framework.